FAQs
1. Q: Can I take slimming capsules with prescription or over-the counter medicines?
A. We suggest you lose weight under a healthy condition. If you don't feel good, do not take the capsules. For example, if you have caught a cold, your body resistance is weak. Taking slimming capsules in this case might make you feel extremely uncomfortable. Furthermore, if the ingredients in the medicine you're taking have a conflict with the ingredients in the slimming capsules, the weight loss effect will be reduced and the expected slimming effect can't be achieved.
2. Q: In the process of taking your pills, why do phenomena such as thirst, dry mouth and constipation arise?
A. It's very normal to feel thirsty at the very beginning, because acetylcholine can increase the excretion of saliva. However the increase of Norepinephrine will reduce the function of acetylcholine, and reduce the excretion of saliva. So, if not provided with abundant water, it will lead to excessive thirst, then difficulty in bowel movement. Also, satiety caused by the functional herbs reduces the appetite, so it leads to constipation. It is highly recommended to drink plenty of water and eat fruits and vegetables.
3. Q: Why is the effect of taking the second box not as impressive as the first one?
A. Most of the fat cells are burnt off in the first few weeks, so that by the second month there is less excess fat to be lost. By the end of the second month, the more recently accumulated fat cells are mostly gone, and the longer term fat cells are in the process of being eliminated.
4. Q: I am worried about my wellbeing. How do I know I am buying the genuine weight loss products?
A. All our stock is sourced from original manufacturers. Moreover, we have compiled a list of marks and signs to help you easily differentiate between authentic and fake ones.
5. Q: Am I guaranteed to lose weight by taking your products?
A. Each person has a different metabolism and we recommend you start by ordering one box to see if you experience positive effects. As far as the reviews from people worldwide is concerned,we think,they are effective.You can check the Customer Reviews to see how other customers rate it.
6. Q: Do I need a prescription to use these products?
A. No,you do not. Because they are all natural supplements, there is no need to obtain a prescription. But you do need to monitor any side effects you may have and use only the recommend dosage. Most people in good health should be fine. If you're currently on any medication, always ask your doctor about starting any new over the counter products.
7. Q: When will I receive my order?
A. Please allow 24-48 hours to process your order before it ships. But most orders are shipped within 48 business hours. Some items may take an additional 3-4 days to process and receive for some uncerntain reason.We will send the tracking number to you within 3-4 days after we cleared your payment.please check your e-mail you provide in our website.
8. Q: Do you offer a money back guarantee?
A. You may return any bottled products which are sealed and unopened, within 14 days, for a full refund of your purchase price less shipping. In case of returning goods, please send us an email with your name, order number, product name, and the problem you have with the product. We are not accepting any returns without these information. Shipping charges are not refundable.
9. Q: How long have you been in business?
A. Established in 2005 our Company provides outstanding customer service, prompt shipping and has earned the trust and repeat business of thousands of satisfied customers.We have a professional team to support online business.We have achieved our goal and aim to provide customers with the finest and most effective slimming product at the reasonable prices.
10. Q: Is your website secure? I don't like putting my credit card information on the internet.
A. Yes,of course.
Our highly secure website uses the latest encryption technology to keep your personal information private and completely confidential.
11. Q: What form of payments do you accept?
A. We mainly accept Credit Card (Visa and Master),you can also pay through Western Union.
12. Q: Why I can not pay successfully by Credit card?
A. That depends on the security of payment.There are many reasons that lead to failure to pay.For more details,you can refer to "how to pay" where there are detailed reasons introduced why you do not pay successfully.
13. Q: How do I track my orders?
A. We usually delivery your package within 24-48 hours after we clear your payment,and give you tracking number within 24-48 hours after we delivery your package.(that means,we will provide you with the tracking number within 2-4 business days after you pay for it.)
